![]() ![]() Synthesize info from guidelines and make decisions - use the SOPs to take gray and make it black and whiteĬustomer centric - what does the customer need to hear to get the answer Monitor email inbox for associate questionsĬall center will escalate to this team in written tickets - there is a team where people can call in with questions but that is no them, some get escalated to them through email Review and approve/decline grant applications within approved eligibility guidelines and adhering closely to the established Standard Operating Practices (SOP) Gaining a detailed understanding of program operations will be critical to this role.ĭesigning key operating systems, including training program, SOP, and reference materials The role will focus on redesigning our key operating manuals and training materials. All grants funded by the Together Fund must meet the eligibility criteria established by ACNT's Board of Directors, including submitting accurate and complete documentation. Eligible associates may apply for grants from the ACNT Together Fund of up to $1,500 on a 5-year rolling basis. The Associates in Critical Need Trust (ACNT) Together Fund is a non-profit organization whose mission is to provide financial assistance to associates experiencing economic hardship as the result of an unexpected event. Highly collaborative and works effectively in a team environmentĪctive listener and displays superb customer serviceĮxecute the role with a high degree of confidentiality and respect for the individualĭisplays a high level of cultural competencyĬomplies with company policies, procedures, and standards of ethics and integrity and applies these in executing business processes and practices. Strong written and verbal communication skills, especially technical writingĮxcellent use of all Microsoft operating systems (Word, PowerPoint)Īble to effectively multi-task and operate with a sense of urgency to complete tasks Previous transportation or utility experience working within a GIS groupĪnalytical: Great attention to detail, with strong research and retention capabilities Must be self-directed, motivated and have good interpersonal and communication skills.Įxperience with schematic views of complex systems. Qualified applicants must demonstrate above average organizational skills and a desire to drive for results. Must also have working knowledge of ESRI GIS Products. ![]() ![]() Understand and analyze infrastructure data in multiple formats.Ĭollege degree desired or a minimum of 3-4 years (open to less depending on the candidate)īentley MicroStation experience in data editing with change management at the core of every function Communicate with stakeholders, recording detailed change notes. Understand and follow a Change Management Process to support safety-critical systems and initiatives. Maintain network schematic data, schematics, and maps. Plan, coordinate, prioritize, and execute the activities necessary to ![]()
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